Shipping policy

Effective Date: July 9, 2026

Thank you for shopping with Myoluxe. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Orders placed before 5:00 PM Eastern Time (ET) will begin processing on the same business day. Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Shipping Destinations

We currently ship to the following countries:

  • United States

  • United Kingdom

  • Canada

  • Australia

Shipping Time

Estimated delivery time is 6–11 business days after your order has been shipped.

Please note that shipping times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Cost

We are pleased to offer Free Shipping on all orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can track your order until it arrives.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Address

Please review your shipping information carefully before placing your order.

If you notice an error, contact us immediately at myoluxestore@gmail.com. If your order has not yet been shipped, we will do our best to update the shipping address.

If your order has already been shipped, we cannot guarantee that the address can be changed. Any additional shipping costs resulting from an incorrect or incomplete address will be the customer's responsibility.

Delayed or Lost Packages

Although we work with trusted shipping partners, delays may occasionally occur due to circumstances beyond our control.

If your package appears to be significantly delayed or lost, please contact us at myoluxestore@gmail.com with your order number. We will work with the shipping carrier to investigate the issue and do our best to help resolve it as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact us:

Myoluxe

Email: myoluxestore@gmail.com